Privacy Policy

Information We Collect

We collect personal information that you voluntarily provide to us when you request a quote, contact us, or otherwise interact with our website. This may include your name, email address, phone number, city or service area, project details, and any files or photographs you choose to upload.

We also collect certain technical information automatically when you visit our website, including your IP address, browser type, device type, pages visited, and the date and time of your visit. This information is collected through cookies and similar technologies.

How We Use Your Information

We use the personal information you provide to respond to your inquiries, prepare and deliver quotations, manage your project, and communicate with you about our services.

We use technical and analytics information to understand how visitors use our website, measure the effectiveness of our marketing, and improve our services.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with trusted service providers who assist us in operating our website and delivering our services, including email delivery services and website analytics providers. These providers are contractually required to protect your information and may only use it for the purposes we specify.

We may also disclose your information where required by law or to protect the rights, property, or safety of JnJ Pro Glass & Mirror Inc., our customers, or others.

Cookies, Analytics and Advertising Technologies

Our website uses cookies and similar technologies. Some cookies are strictly necessary for the website to function. Others are used for analytics purposes and are only activated after you provide your consent through the cookie banner displayed when you first visit our site.

We use Google Analytics 4 (GA4), a web analytics service provided by Google LLC. When you accept analytics cookies, Google Analytics collects information about how you use our website, including the pages you visit, how long you spend on each page, and how you navigate between pages. This information is used to help us understand website usage and improve our services. Google Analytics uses cookies to distinguish visitors and may transfer data to Google's servers in the United States.

Google Analytics collects website usage information (such as pages visited, time on page, and navigation paths), browser and device information (such as browser type, operating system, screen resolution, and language settings), and your approximate geographic location based on your IP address. Google Analytics may use cookies and pseudonymous identifiers to distinguish visitors across sessions. We do not send your name, email address, phone number, or any other directly identifying information to Google Analytics.

You can withdraw your analytics consent at any time by clicking the Cookie Preferences link in the footer of our website. If you decline or withdraw consent, Google Analytics will not be activated and no analytics data will be collected during your visit.

For more information about how Google collects and processes data, please visit Google's Privacy Policy at https://policies.google.com/privacy.

Third-Party Services

Our website is hosted and operated using services provided by GoDaddy Inc. and its affiliates. These services may collect technical information about your visit in accordance with their own privacy policies.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Protecting Your Information

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure. Files and photographs you upload through our quote request form are stored in a private, non-public location on our website server and are not accessible via any public web address. Uploaded files are transmitted to us by email and are not made available to third parties.

No method of electronic transmission or storage can be guaranteed to be completely secure.

Retention of Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to prepare quotations, fabricate products, manage active projects, maintain appropriate business records, and satisfy applicable legal and regulatory requirements.

Photos, drawings, measurements, and other project documents you upload through our quote request form are retained as part of your project record for the duration of the project and for a reasonable period thereafter. These documents support quotation preparation, product fabrication, and project management, and are retained until they are no longer needed for those purposes.

When project documents are no longer required for active business purposes, they are removed from our systems. Copies forwarded to us by email are retained as part of our normal business correspondence in accordance with our general records retention practices.

Your Privacy Rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, you have the right to request access to the personal information we hold about you, to request corrections to inaccurate information, and to withdraw consent to our collection or use of your personal information, subject to legal or contractual restrictions.

To exercise these rights or to make a privacy-related inquiry or complaint, please contact us using the information provided in Section 11 of this policy.

External Links

Our website may contain links to external websites that are not operated by us. We have no control over the content or privacy practices of those sites and accept no responsibility for them. We encourage you to review the privacy policy of any external site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: